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How spin'ngo88 Handles Your Personal Data

At spin'ngo88, we collect only the data we need to run your account securely and process your transactions through Touch 'n Go, GrabPay, Boost dan FPX.

Data collected only as neededTouch 'n Go, GrabPay, Boost dan FPX transaction records securedYour right to access and correct your dataMalaysia-jurisdiction complianceClear data retention schedule
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spin'ngo88 How spin'ngo88 Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how spin'ngo88 stores or uses your personal data, or if you wish to submit a data access or deletion request, our privacy support team is available around the clock. You can reach us through any of the channels below, and we aim to respond to all privacy-related queries within 48 hours of receipt.

Team online

Live Chat

Start a live chat session directly on spinngo88.pro to raise a privacy query. Our agents handle data access requests, correction requests, and deletion inquiries at any hour.

Email

Send your privacy request in writing to our dedicated data team via the email address listed on the Contact page at spinngo88.pro. Written requests are logged and tracked until resolved.

Support Ticket

Log a formal support ticket through your account dashboard. This creates a reference number so you can follow the status of your data request without needing to follow up separately.

DATA SECURITY PRACTICES

Six Ways We Protect Your Account Data

Data protection at spin'ngo88 is built around concrete controls rather than general statements. The six practices below cover cookies, account security, how we handle payment data from Touch 'n Go, GrabPay, Boost…

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust or withdraw cookie consent at any time through the cookie settings panel on spinngo88.pro.

Account Security

Passwords are stored as salted hashes; we never hold them in plain text. Two-step verification is available on your account settings page, and login attempts are monitored for unusual patterns from unrecognised locations.

Payment Data Handling

Payment credentials for Touch 'n Go, GrabPay, Boost dan FPX are processed via encrypted channels and are never stored on our servers after a transaction is confirmed. We hold only the transaction reference and amount.

Data Retention Schedule

Account data is held for as long as your account remains active. If you close your account, personal data is anonymised within 30 days unless financial regulations require us to retain transaction records for a longer period.

Your Right to Access

You may request a full copy of the personal data we hold about you at any time. Submit the request through live chat, email, or your account ticket system, and we will deliver a structured data export within seven working days.

Requesting Corrections

If any data we hold is inaccurate — such as an outdated phone number or email address — you can update most fields directly in your account profile, or contact our privacy team to correct records that are not self-editable.

Your Privacy Policy Questions

The questions below address the data rights and privacy practices that Malaysian account holders ask about most often. If your question is not covered here, reach our privacy team directly through the contact channels listed above on this page.

We collect your name, email address, phone number, and the payment method you register — Touch 'n Go, GrabPay, Boost dan FPX, or another supported option. We also log device identifiers and session data to secure your account.

We do not sell or rent your personal data. We share it only with payment processors necessary to complete your Touch 'n Go, GrabPay, Boost dan FPX transactions, and with service providers bound by confidentiality obligations under Malaysian law.

Personal data is anonymised within 30 days of account closure. Transaction records linked to payment methods may be retained longer if Malaysian financial regulations require it, after which they are securely and permanently deleted.

Yes. Submit a data access request through live chat, email, or your account ticket system. We will compile and deliver a structured export of your personal data within seven working days of receiving your request.

Most profile fields — email, phone number, address — can be edited directly in your account settings. For fields that are locked, contact our privacy team via live chat or email and we will process the correction promptly.

We use session cookies to maintain your login state and analytics cookies to improve page performance. You can review and update your cookie preferences at any time through the cookie settings panel available on spinngo88.pro.

No. Payment credentials for Touch 'n Go, GrabPay, Boost dan FPX pass through encrypted channels and are not stored on our servers once a transaction is confirmed. We retain only the transaction reference number and amount for your account record.

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